So just last week, I have gotten into a bit of an issue via Ebay. Let me explain, the buyer was too dumbfounded to go pick up his package at the French Post Office, so the package got returned to me. It was the Air Max 95 Grape Retros – which consequently got re-listed, and the buyer has been refunded.
Now the etiquette for this kinda situation is that, if the buyer were to want the shoe re-sent – buyer has to pay for the shipping. This buyer, however, did not understand that fact, I had to explain it to him that this is how things work.
The other option is now then to refund the buyer. And in the case of that option, the buyer will only get the money for the shoe’s original price back, excluding the shipping charges. This was the option chosen by the buyer, and the end result is… Air Max 95 Grape Retros.
Remember – filing a mutual agreement dispute will get your final value fee back (the charge thats incurred by Ebay at the end of an auction based on the price you sold).
Fascinating, ain’t it?
*Update*? The dude has since signed off on the mutual agreement, and I got the final value fee back AND they have been sold, funny how it goes after a day of relisting.